Server 500 Error when trying to add new artist/bands.

the site is having some major issues here in Southern California right now. The problems seem to be regional and not worldwide. The 500 error you're receiving likely isn't related to that, but just in case: what region of what country are you in right now?

I was getting 500 errors for a little while thursday but by the time I was about to post everything righted itself and I couldn't reproduce any of the errors. I'm east coast. Whatever's going on started globally or at least in the whole united states, but its persisting on the west coast. Your bad gateway errors are way beyond the hour of 500 errors I experienced. I wonder if we're being hacked.

As far as the crazy zero-CSS pages I'm seeing on EB right now, that issue looks like it's just a regional outage affecting some users in Southern California. The site is functioning normally in other areas, so there’s no sign of a hack — probably just an infrastructure hiccup that needs to be resolved.

you would know better than me, my friend... this is outside my technical knowledge and I always imagine bad actors when I have computer problems because I'm super paranoid! I'm an analog technocrat, I have just enough computer skills to enjoy HD audio.

You're using Chrome for both desktop and mobile, right?

There is some info that might be helpful to the admins in diagnosing the issue:

1. What exact time did the error happen? (Include your time zone.)
2. What artist/band name were you trying to add? (any special characters?)
3. Did you paste any links (Spotify/YouTube/etc)?
4. What type and size image did you upload for the artist (.jpeg, .png, etc)
5. What country are you in?

Chrome desktop has great developer tools. If you're comfortable copying and pasting a few things from Chrome dev tools, the following would be helpful to the site admins/developers:

1. On desktop Chrome, open DevTools (View → Developer → Developer Tools).
2. Go to Network, check Preserve log, then try adding the artist again until it errors.
3. Click the red (failed) request and paste:
   • Request URL
   • Status code
   • Any cf-ray / x-request-id header values
   • Response text (even if generic)
   • Also paste any red errors from the Console tab.

If any of the above too technical or too frustrating, that's totally OK, don't even bother with it. Just knowing as many details as you are comfortable sharing would be helpful. I can't promise a fix will be found, but I will pass along whatever you give me to the Admins directly.

Everything back to normal now?